The relationship between utterances and "involvement" in conversational dialogue

Ryoko Tokuhisa, Ryuta Terashima

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

The performance of a non-task-oriented conversational dialogue system greatly depends on whether it can generate high involvement during conversation with users. In this paper, we clarify the types of utterances concerning involvement in human-human conversational dialogue. First, we define Dialogue Acts(DAs) and Rhetorical Relations(RRs), and propose a method for measuring "Involvement". Next, we show that the inter-annotator agreement on these tag schemes is quite high. Finally, we investigate the relationship between DAs/RRs and Involvement. We found that affective utterances and cooperative utterances are significant to generate high involvement in conversational dialogue.

Original languageEnglish
Pages (from-to)133-142
Number of pages10
JournalTransactions of the Japanese Society for Artificial Intelligence
Volume21
Issue number2
DOIs
Publication statusPublished - 2006
Externally publishedYes

Keywords

  • Conversational Dialogue
  • Dialogue Act
  • Involvement
  • Rhetorical Relation

ASJC Scopus subject areas

  • Software
  • Artificial Intelligence

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