Support mechanism for the collaboration between humans and agents in network management tasks

Takuya Hoshino, Yusuke Tanimura, Kazuto Sasai, Gen Kitagata, Tetsuo Kinoshita

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

Collaboration between humans and agents is an attractive solution for some severe works such as disaster response. Although many organizations are introducing chat-based interfaces for the conversation with the systems, it assumes a fixed relationship between the customers and the agents. In this study, we propose a support mechanism for the collaboration between humans and agents in the scenario of recovery from the fault in the network and system using autonomic network management systems based on the software agent framework. Through the experiments of collaboration in the tasks, we acquired some requirements to provide the effective support to them.

Original languageEnglish
Title of host publication2017 IEEE 6th Global Conference on Consumer Electronics, GCCE 2017
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1-2
Number of pages2
ISBN (Electronic)9781509040452
DOIs
Publication statusPublished - 2017 Dec 19
Event6th IEEE Global Conference on Consumer Electronics, GCCE 2017 - Nagoya, Japan
Duration: 2017 Oct 242017 Oct 27

Publication series

Name2017 IEEE 6th Global Conference on Consumer Electronics, GCCE 2017
Volume2017-January

Other

Other6th IEEE Global Conference on Consumer Electronics, GCCE 2017
Country/TerritoryJapan
CityNagoya
Period17/10/2417/10/27

Keywords

  • Chatbot
  • Context-awareness
  • Human Agent Collaboration
  • Multiagent system
  • Network Management

ASJC Scopus subject areas

  • Media Technology
  • Instrumentation
  • Electrical and Electronic Engineering

Fingerprint

Dive into the research topics of 'Support mechanism for the collaboration between humans and agents in network management tasks'. Together they form a unique fingerprint.

Cite this