Designing knowledge management system for supporting Craftsmen's collaboration beyond temporal boundaries

Mika Yasuoka, Sadayo Hirata

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Knowledge of traditional craft practitioners has been transmitted through demonstration in master-apprentice relations. These rare skills are in danger of being lost due to their low productivity and labor intensiveness in our modern industrialized society. In collaboration with traditional craft practitioners in the metal casting industry, we designed an interactive knowledge management system that captures and passes on distributed tacit knowledge of experts. We found that collaborative social practice with focus on computational alternatives helped craftsmen with limited design knowledge to recognize and reflect upon their own skills, as well as values of the industry. Furthermore, technologically enhanced communication possibilities beyond temporal boundaries encourage craftsmen to conduct seamless skill transfer to the next generation. We discuss how design participation of craftsmen led to mindset changes and argue how their receptive collaboration contributed to the design life cycle of a knowledge management system.

Original languageEnglish
Title of host publicationProceedings of the 53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages4880-4889
Number of pages10
ISBN (Electronic)9780998133133
Publication statusPublished - 2020
Externally publishedYes
Event53rd Annual Hawaii International Conference on System Sciences, HICSS 2020 - Maui, United States
Duration: 2020 Jan 72020 Jan 10

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Conference53rd Annual Hawaii International Conference on System Sciences, HICSS 2020
Country/TerritoryUnited States
CityMaui
Period20/1/720/1/10

ASJC Scopus subject areas

  • Engineering(all)

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