Conflict resolution and procedural fairness in Japanese work organizations

Kei Ichiro Imazai, Kenichi Obuchi

    Research output: Contribution to journalArticle

    7 Citations (Scopus)

    Abstract

    The purpose of this study was to examine short-term and long-term effects of perceived fairness, and to examine relational factors' effects of procedural fairness in organizational conflicts between employees and supervisors among the Japanese. We asked 154 Japanese employees working in companies to rate their perception of conflicts as well as attitudes towards their own companies. We found that both perception of procedural and distributive fairness produced short-term effects (satisfaction with outcome of conflicts) and long-term effects (positive organizational attitudes). Perceived procedural fairness was increased by appropriate treatment of the supervisors, but our prediction that this effect would be moderated by the employees' identification with organizations was not supported.

    Original languageEnglish
    Pages (from-to)107-112
    Number of pages6
    JournalJapanese Psychological Research
    Volume44
    Issue number2
    DOIs
    Publication statusPublished - 2002 May 1

    Keywords

    • Conflict resolution
    • Organization
    • Procedural fairness

    ASJC Scopus subject areas

    • Psychology(all)

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