Analysis of team communication and collaboration in En-route air traffic control

Kazuo Furuta; Yusuke Soraji; Taro Kanno; Hisae Aoyama; Daisuke Karikawa; Makoto Takahashi

doi:10.1007/978-3-642-02559-4_82

Analysis of team communication and collaboration in En-route air traffic control

Kazuo Furuta, Yusuke Soraji, Taro Kanno, Hisae Aoyama, Daisuke Karikawa, Makoto Takahashi

ENG - Management Science and Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

1 Citation (Scopus)

Abstract

Ethnographic field observation was carried out at the Tokyo Air Traffic Control Center to obtain video, radio communication, verbal conversation, and journal records. Having analyzed these data based on the cognitive model of a radar controller of our previous work and a notion of Team Situation Awareness (TSA), a cognitive model of an ATC team has been established. It was revealed that instantiation of TSA heavily owes to verbal communication but that role assignment among team members is implicitly and smoothly determined once TSA has been established. Team cognitive process of ATC controllers is therefore well described by TSA development and Naturalistic Decision-Making (NDM).

Original language	English
Title of host publication	Human Interface and the Management of Information
Subtitle of host publication	Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings
Pages	758-765
Number of pages	8
Edition	PART 2
DOIs	https://doi.org/10.1007/978-3-642-02559-4_82
Publication status	Published - 2009 Dec 1
Event	Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings - San Diego, CA, United States Duration: 2009 Jul 19 → 2009 Jul 24

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Number	PART 2
Volume	5618 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Other

Other	Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings
Country	United States
City	San Diego, CA
Period	09/7/19 → 09/7/24

Keywords

Air traffic control
Aviation safety
Human factors
Task analysis
Team cognitive model

ASJC Scopus subject areas

Theoretical Computer Science
Computer Science(all)

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Furuta, K., Soraji, Y., Kanno, T., Aoyama, H., Karikawa, D., & Takahashi, M. (2009). Analysis of team communication and collaboration in En-route air traffic control. In Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings (PART 2 ed., pp. 758-765). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5618 LNCS, No. PART 2). https://doi.org/10.1007/978-3-642-02559-4_82

Analysis of team communication and collaboration in En-route air traffic control. / Furuta, Kazuo; Soraji, Yusuke; Kanno, Taro; Aoyama, Hisae; Karikawa, Daisuke ; Takahashi, Makoto.

Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings. PART 2. ed. 2009. p. 758-765 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5618 LNCS, No. PART 2).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Furuta, K, Soraji, Y, Kanno, T, Aoyama, H, Karikawa, D & Takahashi, M 2009, Analysis of team communication and collaboration in En-route air traffic control. in Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings. PART 2 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 2, vol. 5618 LNCS, pp. 758-765, Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings, San Diego, CA, United States, 09/7/19. https://doi.org/10.1007/978-3-642-02559-4_82

Furuta K, Soraji Y, Kanno T, Aoyama H, Karikawa D , Takahashi M. Analysis of team communication and collaboration in En-route air traffic control. In Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings. PART 2 ed. 2009. p. 758-765. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2). https://doi.org/10.1007/978-3-642-02559-4_82

Furuta, Kazuo ; Soraji, Yusuke ; Kanno, Taro ; Aoyama, Hisae ; Karikawa, Daisuke ; Takahashi, Makoto. / Analysis of team communication and collaboration in En-route air traffic control. Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings. PART 2. ed. 2009. pp. 758-765 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2).

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