A knowledge-based autonomous service management system in emergency situations

Johan Sveholm, Khamisi Kalegele, Yusuke Tanimura, Kazuto Sasai, Gen Kitagata, Tetsuo Kinoshita

Research output: Contribution to conferencePaperpeer-review

Abstract

Important network services, like IP phone and e-mail, was abruptly discontinued when the 2011 earthquake hit the Pacific coast of Tohoku. An expert network administrator is not always stationed as disasters happen. In that case, it is desirable that a novice administrator is capable of taking part in network recovery operations as well. In this paper, a knowledge-based autonomous support management system in emergency situations, is presented. We use the Active Information Resource based Network Management System (AIR-NMS) to relieve the human administrator from parts of her management tasks and presents an interface that remotely can control this management system. The effectiveness of the system is backed up by a prototype system in experiments.

Original languageEnglish
Pages109-113
Number of pages5
DOIs
Publication statusPublished - 2013 Jan 1
Event2013 International Joint Conference on Awareness Science and Technology, iCAST 2013 and 6th International Conference on Ubi-Media Computing, UMEDIA 2013 - Aizuwakamatsu, Japan
Duration: 2013 Nov 22013 Nov 4

Other

Other2013 International Joint Conference on Awareness Science and Technology, iCAST 2013 and 6th International Conference on Ubi-Media Computing, UMEDIA 2013
CountryJapan
CityAizuwakamatsu
Period13/11/213/11/4

ASJC Scopus subject areas

  • Software

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